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Practice 03 Business Solutions

Connect your people, tools, and business processes.

We bring Modern Workplace and Business Apps together in one offering: Microsoft 365 for collaboration, with Dynamics 365 and Power Platform to digitize and automate operations.

Our capabilities

How we support Business Solutions.

01

Microsoft 365

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

02

Teams & SharePoint

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

03

Copilot

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

04

Dynamics 365

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

05

Power Apps

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

06

Power Automate

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

07

Power Pages

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

08

Dataverse

Expert implementation, integration and ongoing guidance tailored to your business priorities and Microsoft environment.

Microsoft 365 and Power Platform automation process
Microsoft 365 & Power Platform

Process automation with M365 & the Power Platform

More with less – through intelligent automation

Increasing demands. Growing complexity. More and more coordination, documentation requirements, and data.

At the same time:

  • 01Budgets are not growing at the same pace.
  • 02Skilled workers are hard to find.
  • 03IT departments are working at their limit.
  • 04Projects remain in the backlog.

Many companies find themselves in this exact situation: They want to increase performance, but resources remain the same or even decrease. This puts them under constant pressure to improve efficiency: rising demands, growing complexity – but no proportionally increasing resources.

The question is no longer whether you automate, but how strategically you do it. With Microsoft 365 and the Power Platform, we develop scalable automation solutions that not only digitize processes but measurably improve them – integrated, secure, and AI-powered.

From the initial process analysis to company-wide scaling, we provide holistic support.

Dynamics 365 portfolio

Dynamics 365 Modules We Implement

From focused CRM delivery to a complete ERP transformation, we shape the platform around your operational priorities and growth roadmap.

Dynamics 365 Business Central

A unified cloud ERP for finance, inventory, purchasing, sales, projects, and manufacturing in growing organizations.

  • ERP
  • Finance
  • Inventory
Dynamics 365 Finance

Multi-entity and multi-currency financial management that speeds up close, automates controls, and strengthens reporting.

  • Financial close
  • Compliance
  • Multi-entity
Dynamics 365 Supply Chain Management

Connected procurement, warehousing, production, and logistics that improve demand planning and inventory control.

  • Procurement
  • Warehouse
  • Planning
Dynamics 365 Sales

An AI-assisted CRM that structures pipeline activity, prioritizes opportunities, and reduces seller administration.

  • CRM
  • Pipeline
  • Copilot
Dynamics 365 Customer Service

Omnichannel service operations with intelligent routing, shared knowledge, and faster case resolution.

  • Cases
  • Omnichannel
  • CSAT
Dynamics 365 Field Service

End-to-end coordination for technicians, work orders, connected assets, and remote interventions.

  • Scheduling
  • Work orders
  • IoT
Dynamics 365 CRM

A connected customer experience, from first opportunity to field service.

Every team gets the right context and works within the same customer journey. Automation reduces manual tasks while data makes decisions more precise.

01Sales

Empower your sales team

Structure the pipeline, prioritize opportunities, and give sellers a clear view of every relationship to accelerate sales cycles.

  • AI-enhanced insights
  • Microsoft 365 integration
  • Sales forecasting
Sales and customer relationship dashboard
02Customer Service

Turn every request into loyalty

Centralize interactions, guide agents with useful knowledge, and resolve requests faster across every channel.

  • AI-assisted agents
  • Omnichannel service
  • Streamlined resolution
Microsoft customer service experience
03Customer Insights

Turn scattered data into customer understanding

Unify signals from every touchpoint, build useful segments, and personalize journeys with governed data.

  • Unified customer profiles
  • Intelligent segmentation
  • Personalized journeys
Unified and analyzed customer data
04Field Service

Coordinate field operations

Optimize scheduling, equip mobile technicians, and share information with customers before, during, and after each visit.

  • Optimized scheduling
  • Inventory management
  • Connected mobile teams
Connected field operations and equipment

Let’s build your roadmap.

Tell us about your challenges and we’ll propose a clear approach shaped around your priorities.

Discuss my project